Dr. Cosmo Hallström treats all people with dignity and respect and takes appropriate measures to maintain their confidentiality in line with his regulating body, The General Medical Council and the General Data Protection Regulation (GDPR). The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) was put in place by the European Commission to strengthen and unify personal data protection for individuals. It comes into effect on 25th May 2018 and supersedes the Data Protection Act 1998. This policy explains what information will be collected and how this information will be used.
What data is being collected? When is data collected?
If you wish to contact me via the website, I will collect your name and email address. This information may be stored manually or electronically.
Sending a Message via the Website
When you send a message via this website, you are giving Cosmo Hallström your consent for him to contact you about your enquiry and to store this information so that we can communicate with you. Consent is required for Cosmo Hallström to use your personal data, but it must be explicitly given. Where asking you for sensitive personal data we will always tell you why and how the information will be used. You may withdraw your consent at any time by emailing us at jane@hallstrom.co.uk or calling directly on +44 (0) 20 7730 7560.
How will the information be used?
Personal information collected and/or processed by Dr. Cosmo Hallström is held in accordance with the provisions of the GDPR. The personal information you provide Dr. Cosmo Hallström will only be used for communication purposes, providing information and to respond to any other requests made by you.
What is the legal basis for processing the data?
As part of the license conditions and for GDPR, we have to fulfil legal obligations regarding confidentiality and the use of personal data.
Will the data be shared with any third parties? And why?
Cosmo Hallström will not pass on any of your personal data to third parties without first obtaining your consent to do so. It will not be sold to third parties, or provided to direct marketing companies or other such organisations.
How long will the data be stored?
Information provided will be kept for as long as is necessary to fulfil the purpose. If you do not wish to become a patient or client of Dr. Cosmo Hallström, as soon as you notify us, we will permanently delete your message and any other data we hold about you.
Where is data stored and what measures are in place to protect it?
All the personal data you provide us is stored electronically on password protected computers backed up by third party secure servers. The website is hosted and operated by a third party contractor. All systems storing electronic data have anti-virus software, firewalls, and network segmentation systems to reduce the risks of malicious access to data. By submitting personal information, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Written files are stored securely.
Dr. Cosmo Hallström has processes in place for reviewing data to ensure it remains secure.
What rights does the patient have?
You have the right to access your data and make any corrections that you feel are necessary. Requests should be made in writing by email to jane@hallstrom.co.uk or in letter format. We will check your identity before releasing the information.
How can you raise a complaint?
If you are concerned that there has been a breach of confidentiality or you wish to raise a complaint, please contact Jane Grant on jane@hallstrom.co.uk. Alternatively, please feel free to write to us at:
Artillery House
1a, Sloane Court East
London
SW3 4TQ
